From Bright Pattern Documentation
Contents
- Introduction
- 1 Purpose
- Form Builder Application
- Form Components
- Label
- Picture Static
- Hyperlink
- Call Number
- Disposition Button
- MediaPlayer URL
- Disposition System
- Complete System
- Notes System
- Voice Signature System
- Add Activity System
- Reminder System
- Field
Form Builder Reference Guide
Purpose
The Bright Pattern Contact Center Form Builder Reference Guide describes the building blocks of the Bright Pattern Contact Center web forms. This guide explains how to use these building forms to build custom activity forms for the Agent Desktop application.
For information about activity from management in the context of contact center configuration, such as association of forms with outbound campaigns, see the Contact Center Administrator Guide.
