From Bright Pattern Documentation
Expected Parameters
Description | Returns an array of expected parameters. The parameters are optional. They may be used, for example, to look for the most qualified agents to handle the requested chat sessions and/or to display user information for the agents. These parameters are initially specified for the mobile/web scenario entry through which this mobile application will communicate with the contact center.
Currently the following parameter types are supported: PHONE, TEXT, EMAIL, FIRST_NAME, LAST_NAME, ACCOUNT, COMPANY. |
URL | http[s]://<host>:<port>/clientweb/api/v1/parameters?tenantUrl=<tenantUrl> |
Method | GET |
Returns | 200 – Names and types of parameters that may be expected from the client application (content type: application/json). Example:
{ "parameters":[ { ] } |
Errors | 401 – Unauthorized |