From Bright Pattern Documentation
Contents
- Introduction
- API Methods
- General Information
- Dial Number
- Select Service
- Single-Step Transfer
- Single-Step Conference
- Terminate Interaction
- Set Notes
- Set Disposition
- Complete Interaction
- Complete Interaction with Disposition and Notes
- Get Call Recording Status
- 1 Start Call Recording
- Stop Call Recording
- Mute Call Recording
- Unmute Call Recording
- Get Screen Recording Status
- Stop Screen Recording
- Pause Screen Recording
- Resume Screen Recording
- Callback
Desktop JavaScript API Specification
Start Call Recording
| Syntax | startCallRecording(callback); |
| Description | Starts voice recording for the current call. For more information, see section How to Record a Call of the ServicePattern Agent Guide. |
| Parameters | callback – function that will be called upon completion of the method; see Callback |
| Note | Prior to version 3.8, this method was called startCurrentCallRecording(); backward compatibility is preserved |