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Purpose

This tutorial will teach you how to use this plugin to connect with ServicePattern Mobile API. In particular, you will learn how to:

• Link the app with your particular Mobile/Web scenario.
• Add a “help me” page to connect with an agent.
• Use pre-built UI pages for rich contact center interaction.

For more information about the API methods and events discussed below, as well as other functions supported by the API, see ServicePattern Mobile/Web API Specification.

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