From Bright Pattern Documentation
Contents
- Introduction
- API Methods
- General Information
- Dial Number
- Select Service
- Single-Step Transfer
- Single-Step Conference
- Terminate Interaction
- Set Notes
- Set Disposition
- Complete Interaction
- 1 Complete Interaction with Disposition and Notes
- Get Call Recording Status
- Start Call Recording
- Stop Call Recording
- Mute Call Recording
- Unmute Call Recording
- Get Screen Recording Status
- Stop Screen Recording
- Pause Screen Recording
- Resume Screen Recording
- Pause Call and Screen Recording
- Resume Call and Screen Recording
- Callback
Desktop JavaScript API Specification
Complete Interaction with Disposition and Notes
This function completes the current interaction and sets its disposition and notes to the specified values (i.e., combines the actions of the Set Notes, Set Disposition, and Complete Interaction methods).
Syntax
completeInteractionWithDisp(dispositionCode, notes);
Parameters
dispositionCode – String containing the alphanumeric code of the desired disposition
notes – String containing the interaction notes