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Recent Interactions

The list of recent interactions for the logged user is available in the following property in AgentPlace after agent login:

public SortedDictionary<string, Recent> recents;

The following code snippet shows how to sort the recent interactions according to the timestamp of the interactions:

::List<Recent> recentList = _AgentPlace.recents.Values.ToList(); recentList.Sort((x, y) => x.timestamp.CompareTo(y.timestamp));

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