Bright Pattern Contact Center Documentation

Your success is our goal. Bright Pattern documentation covers all aspects of Bright Pattern Contact Center cloud contact center software from version 3.x through version 5.0. Browse our reference materials, tutorials, and API specifications to learn more about Bright Pattern applications, configuration/installation, system requirements, new features, reporting, integrations, APIs, and more.

We provide documentation for product versions 3.16, 5.0, and all previous versions.

Version 3.16

ADMIN DOCS	AGENT DOCS	SUPERVISOR DOCS	PARTNER DOCS

Version 5.0

ADMIN DOCS	AGENT DOCS	SUPERVISOR DOCS	PARTNER DOCS

Previous Versions

See documentation for versions 3.8 through 3.15.

All Manuals and Guides

To view all manuals and guides in our documentation, make a selection from the book selection bar at the top of this page.