From Bright Pattern Documentation
Contents
- Introduction
- API Methods
- General Information
- Dial Number
- Select Service
- Single-Step Transfer
- Single-Step Conference
- 1 Terminate Interaction
- Set Notes
- Set Disposition
- Complete Interaction
- Complete Interaction with Disposition and Notes
- Get Call Recording Status
- Start Call Recording
- Stop Call Recording
- Mute Call Recording
- Unmute Call Recording
- Get Screen Recording Status
- Stop Screen Recording
- Pause Screen Recording
- Resume Screen Recording
- Pause Call and Screen Recording
- Resume Call and Screen Recording
- Callback
Desktop JavaScript API Specification
Terminate Interaction
Unlike Complete Interaction, this method only releases the communication channel of the current interaction.
For example, if after-call work (ACW) is configured for the corresponding service, interaction processing will continue until ACW is completed.
Syntax
terminateInteraction();