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Disposition Button

The Disposition Button component is a button, which, when clicked, will finish the interaction processing and insert the specified disposition into the call results. Note that if this button is pressed during a live call, the call will be released.

Settings

  • Style – Select or define the text style for this element.

  • Label text – Enter text to be displayed on the button.

  • Disposition – Specify the disposition that will be stored in the call results when this button is clicked. Click select disposition, choose the service/campaign and select the desired disposition.

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