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Dispositions in Time Report

This report provides breakdown of calls associated with the selected service or campaign by the applied disposition. This report applies to services of all supported media types.


Metric Name Description
[Disposition name] Number of interactions whose processing ended with the given disposition. (The report will provide a column for each disposition applied during the reporting interval.)
[Disposition name] % Percent of interactions whose processing ended with the given disposition relative to Total processed. (The report will provide a column for each disposition applied during the reporting interval.)
Total processed Total number of interactions processed in the given reporting interval. For outbound and blended services, includes all campaign call attempts.


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