From Bright Pattern Documentation
Contents
- Introduction
- API Methods
- General Information
- Check Availability
- Expected Parameters
- Request Chat
- Request SMS Chat Session
- Get Active Chat
- 1 Send Events
- Get Chat History
- Get New Chat Events
- Upload File
- Get File
- Get Agent Profile Photo
- API Events
Mobile/Web API Specification
Send Events
| Description | Sends events from the client to the server side and returns events from the server. |
| URL | http[s]://<host>:<port>/clientweb/api/v1/chats/{chatId}/events?tenantUrl=<tenantUrl> |
| Method | POST |
| Request body | Array of chat events (content type: application/json). Example:
{ “events”:[<array of chat events>] } |
| Returns | 200 – Array of new chat events from the server side (content type: application/json). Example:
{ "events":[<array of new chat events from server>] } |
| Errors | 401 – Unauthorized
404 – Not found |