From Bright Pattern Documentation
Contents
- Introduction
- API Methods
- General Information
- 1 Check Availability
- Expected Parameters
- Request Chat
- Request SMS Chat Session
- Get Active Chat
- Send Events
- Get Chat History
- Get New Chat Events
- Upload File
- Get File
- Get Agent Profile Photo
- API Events
Mobile/Web API Specification
Check Availability
Check Availability returns the current status of configured services.
The notAvailable status normally means that the office providing the requested service is currently closed.
URI
http[s]://<host>:<port>/clientweb/api/v1/availability?tenantUrl=<tenantUrl>
Method
GET
Returns
200 – Names of configured services with current status (content type: application/json)
Example
{
"chat": “<available|notAvailable>” } |
Errors
401 – Unauthorized