From Bright Pattern Documentation
Contents
- Introduction
- 1 Purpose
- Form Builder Application
- Form Components
- Add Activity System
- Call Number
- CardNumber
- Complete System
- CVV Number
- Disposition Button
- Disposition System
- ExpiryDate List
- ExpiryYear List
- Field
- Hyperlink
- Label
- MediaPlayer URL
- NameOnCard Text
- Notes System
- Picture Static
- Reminder System
- SecureNote Text
- SSN1 Number
- Voice Signature System
Form Builder Reference Guide
Purpose
The Bright Pattern Contact Center Form Builder Reference Guide describes the building blocks of the Bright Pattern Contact Center web forms. This guide explains how to use these building forms to build custom activity forms for the Agent Desktop application.
For information about activity from management in the context of contact center configuration, such as association of forms with outbound campaigns, see the Contact Center Administrator Guide.
