From Bright Pattern Documentation
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| − | The ''Bright Pattern Contact Center Recording Retrieval API Specification'' describes the methods and responses of the Recording Retrieval API, which | + | The ''Bright Pattern Contact Center Recording Retrieval API Specification'' describes the methods and responses of the Recording Retrieval API, which administrators can use to download recording audio files and metadata. |
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| + | To use this API, users must be granted the [[Contact-center-administrator-guide/Privileges#Allow_recording_export_API_access | Allow recording export API access]] privilege. | ||
Latest revision as of 18:54, 15 November 2018
• 3.18
Contents
- Introduction
- API Methods
- 1 Purpose
Recording Retrieval API Specification
Purpose
The Bright Pattern Contact Center Recording Retrieval API Specification describes the methods and responses of the Recording Retrieval API, which administrators can use to download recording audio files and metadata.
To use this API, users must be granted the Allow recording export API access privilege.