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Latest revision as of 16:49, 29 August 2018
Contents
- Introduction
- Configuring Jaspersoft Studio
- Prerequisites
- Downloading Libraries and Localization Resources
- Importing Libraries
- Creating a Data Adapter
- Importing Localization Resources
- Customizing JRXML Report Templates
- Downloading Report Templates
- Importing and Modifying Report Templates
- Previewing and Saving Modified Report Templates
- Uploading Modified Report Templates
- Customizing BPXML Report Templates
Custom Reporting Tutorial
How to Modify and Use BPXML Report Templates
- Either copy the Sample BPXML Report XML, or download a BPXML report template from the Contact Center Administrator application.
- Paste the XML into a plain text editing application, and edit the parameters to obtain the desired data in CSV.
- Save the file with file extension .bpxml. This is your customized report template.
- In Contact Center Administrator, upload your customized report template. The new report template will appear in the list of available templates.