From Bright Pattern Documentation
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The Bright Pattern Contact Center Desktop Integration API .NET Version is encapsulated in the class ''ADAPI.AgentPlace'' provided from the assembly ''ADAPI.dll''. | The Bright Pattern Contact Center Desktop Integration API .NET Version is encapsulated in the class ''ADAPI.AgentPlace'' provided from the assembly ''ADAPI.dll''. | ||
| − | + | View the complete [https://help.brightpattern.com/client-API/ specification] for the .NET version of this API. | |
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Latest revision as of 22:42, 19 October 2018
Contents
- Introduction
- Tutorial
- 1 General Information
- Project and Code Setup
- Threading Model
- Agent Login
- Agent State
- Services
- Making a call
- Transfers
- Conference
- Receiving a call
- Call States
- Wrapping Up After-call Work
- Entering Dispositions and Notes
- Directory
- Recent Interactions
- Favorites
- Notifications
Desktop Integration API .NET Version Tutorial
General Information
The Bright Pattern Contact Center Desktop Integration API .NET Version is encapsulated in the class ADAPI.AgentPlace provided from the assembly ADAPI.dll.
View the complete specification for the .NET version of this API.