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< 3.17:Sfdc-integration-guide
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Contents

    Salesforce.com Integration Guide
  • Introduction
    • Purpose
    • Audience
    • Integration Scope
  • Integration Steps
    • Prerequisites
    • Importing a Call Center Definition File
    • Installing a Managed Package
    • Configuring Call Center Parameters
    • Enabling Single Sign-On
    • Enabling SFDC Data Access from Scenarios
    • Importing Calling Lists and Exporting Campaign Results
    • Customizing SFDC Activity Objects
    • Configuring SFDC Data Screen Pop for Outbound Preview Campaigns
  • Frequently Asked Questions
    • Searching for a contact using the Salesforce.com Search block
    • Locating or Creating Screen Pop URLs for an SFDC Object
    • 1 Preventing the Salesforce.com screen pops from opening another tab
    • Enabling the Service Console (or Service Cloud)
    • Pausing and Resuming Recordings
    • How to Remove SFDC Integration

Preventing the Salesforce.com screen pops from opening another tab

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