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3.18:Sfdc-integration-guide
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Preventing the Salesforce.com screen pops from opening another tab
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Salesforce.com Integration Guide
Introduction
Purpose
Audience
Integration Scope
Integration Steps
Prerequisites
Importing a Call Center Definition File
Installing a Managed Package
Configuring Call Center Parameters
Enabling Single Sign-On
Enabling SFDC Data Access from Scenarios
Importing Calling Lists and Exporting Campaign Results
Customizing SFDC Activity Objects
Configuring SFDC Data Screen Pop for Outbound Preview Campaigns
Frequently Asked Questions
Searching for a contact using the Salesforce.com Search block
Locating or Creating Screen Pop URLs for an SFDC Object
1
Preventing the Salesforce.com screen pops from opening another tab
Enabling the Service Console (or Service Cloud)
Pausing and Resuming Recordings
How to Remove SFDC Integration
