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Searching for a contact using the Salesforce.com Search block

  • Use Set Variable to clean the ANI from any meaningless symbols.
=replace("$(item.from)","^\\+*1","","")
Sfdc-integration-guide-image34.png


  • Use Set Variable to set a value for the SFDCANI.
=replace("$(ANI)","(\\d{3})(\\d{3})(\\d{4})","%\\1%\\2%\\3%","")
Sfdc-integration-guide-image35.png


  • Use the Salesforce.com Search block with the following query:
SELECT Id, Name, Account.Id FROM Contact WHERE Phone LIKE '$(SFDCANI)' or MobilePhone LIKE '$(SFDCANI)'


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