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Notifications

The following events in AgentPlace are be raised when the corresponding conditions are detected in the logged user’s Agent Desktop environment. Your application may use these events to alert the users.

When user's soft phone status changes:

public event SoftphoneStatusCallback softphoneStatusCallback;

When input or output audio device is changes:

public event AudioDeviceChangedCallback audioDeviceChangedCallback;

When user's phone capabilities change:

public event PhoneCapabilitiesChangedCallback phoneCapabilitiesChangedCallback;

When the audio quality problem is detected for the current call:

public event CallAudioQualityAlertCallback callAudioQualityAlertCallback;

When an error occurs:

public event ErrorCallback errorCallback;

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