From Bright Pattern Documentation
Contents
- Introduction
- Creating Custom Report Templates
- Prerequisites
- Downloading Libraries and Localization Resources
- Importing Libraries
- Creating Data Adapter
- Importing Localization Resources
- 1 Downloading Report Templates
- Importing and Modifying Report Templates
- Previewing and Saving Modified Report Templates
- Uploading Modified Report Templates
Custom Reporting Tutorial
Downloading Report Templates
Open the Contact Center Administrator application, navigate to Report Templates, select the template(s) that you wish to modify, and click download.