From Bright Pattern Documentation
Contents
- Introduction
- API Specification
- General Information
- Get campaigns
- Add a record
- Add a number of records
- Update a record
- Query a record
- Delete all records
- Get completed records
- Get updated records
- Get all records
- Add records to DNC
- Replace records in DNC
List Management API Specification
Audience
This guide is intended for the IT personnel responsible for the data infrastructure of Bright Pattern Contact Center-based contact centers. Readers of this guide are expected to have expertise in web application development as well as a solid understanding of contact center operations and resources that are involved in such operations.