From Bright Pattern Documentation
Contents
- Introduction
- API Methods
- General Information
- 1 Dial Number
- Select Service
- Single-Step Transfer
- Single-Step Conference
- Terminate Interaction
- Set Notes
- Set Disposition
- Complete Interaction
- Complete Interaction with Disposition and Notes
- Get Call Recording Status
- Start Call Recording
- Stop Call Recording
- Mute Call Recording
- Unmute Call Recording
- Get Screen Recording Status
- Stop Screen Recording
- Pause Screen Recording
- Resume Screen Recording
- Pause Call and Screen Recording
- Resume Call and Screen Recording
- Callback
Desktop JavaScript API Specification
Dial Number
This function makes a call to the specified number.
For more information, see the Bright Pattern Contact Center Agent Guide, section How to Make an Internal Call and section How to Make an Outbound Call.
Syntax
dialNumber(number);
Parameters
number – String containing the number to be dialed; required