From Bright Pattern Documentation
< 3.10:Mobile-web-api-specification
Revision as of 07:31, 28 January 2016 by Sasha (talk | contribs) (Get Active Chat)
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to: navigation, search
• 3.10 • 3.11 • 3.12 • 3.13 • 3.14 • 3.15 • 3.16 • 3.17 • 3.18

Get Active Chat

Description Returns properties of an active chat session.
URL http[s]://<host>:<port>/clientweb/api/v1/chats/active?tenantUrl=<tenantUrl>
Method GET
Returns 200 – Chat session properties (content type: application/json). Example:

{

"chat_id":”<chat ID>”,

“state”:”<queued|connected|ivr>”,

“ewt”:<estimated wait time for a chat in state queued>,

“phone_number”:”<phone number that will be used for callback>”

}

Errors 401 – Unauthorized

404 – Not found

< Previous | Next >