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Get Active Chat

Description Returns properties of an active chat session.
URL http[s]://<host>:<port>/clientweb/api/v1/chats/active?tenantUrl=<tenantUrl>
Method GET
Returns 200 – Chat session properties (content type: application/json). Example:

{

"chat_id":”<chat ID>”,

“state”:”<queued|connected|ivr>”,

“ewt”:<estimated wait time for a chat in state queued>,

“phone_number”:”<phone number that will be used for callback>”

}

Errors 401 – Unauthorized

404 – Not found


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