From Bright Pattern Documentation
RightNow Create Object
This block creates a specified object in the RightNow database.
Note that to populate the custom fields in RightNow activity history records the Attached Data block shall be used.
Conditional Exits
- Failed – Executes if the create operation failed.
Settings
- Title text - The name of the block instance.
- Object type – Type of the RightNow object to be created. You can either select one of the standard objects from the drop-down menu or enter the name of the desired custom object type.
- Variable name of object ID – Name of the variable that will be used as identifier for the RightNow object to be created. Will be set only if the block succeeds.
- Set fields – Reserved.
- Raw JSON – Object properties specified in JSON format.
The code and the body of the received HTTP response will be stored in local variables $(integrationResultCode) and $(integrationResultBody) respectively. For troubleshooting purposes, use EMail or Internal Message block to obtain content of responses indicating a failed attempt to create an object. For more information, see description of variable $(integrationResultBody).