From Bright Pattern Documentation
Contents
- Introduction
- Scenario Builder Application
- Scenario Blocks
- Accept
- Add to Calling List
- Answer
- Attached Data
- Collect Digits
- Comment
- Connect Call
- Connect Chat
- DB Execute
- Exception Handler
- Exit
- Fetch URL
- Find Agent
- Get Next Record
- Get Statistics
- Get User Configuration
- Goto
- If
- Internal Message
- Log
- Menu
- Play Prompt
- Record
- Request Callback
- Request Input
- Request Skill or Service
- RightNow Create Object
- RightNow Screen Pop
- RightNow Search
- RightNow Select Account
- RightNow Update
- 1 Salesforce.com Delete
- Salesforce.com Insert
- Salesforce.com Screenpop
- Salesforce.com Search
- Salesforce.com Update
- Save Survey Response
- Self-Service Provided
- Search Directory
- Send Message
- Set Agent State
- Set Disposition
- Set Priority
- Set Prompt Language
- Set Variable
- Start Another Scenario
- Stop Prompt
- Voicemail
- Wait
- Web Screen Pop
- Zendesk Create Object
- Zendesk Screen Pop
- Zendesk Search
- Zendesk Select Account
- Zendesk Update
- Variables and Expressions
- Voice Segment Types
- Scenario Example
Scenario Builder Reference Guide
Salesforce.com Delete
The block is the part of Salesforce.com Integration with Bright Pattern Contact Center
This block deletes the specified Salesforce.com (SFDC) object from the SFDC database.
Conditional Exits
- Failed – Executes if the delete operation failed.
- No Data - Executes in the specified object is not found.
Settings
- Title text - The name of the block instance.
- Object type name – Type of the SFDC object to be deleted as defined in the SFDC application. May be specified as an application variable in the $(varname) format.
- Object ID – Identifier of the SFDC object to be deleted as defined in the SFDC application. May be specified as an application variable in the $(varname) format.
The code and the body of the received HTTP response is stored in local variables $(integrationResultCode) and $(integrationResultBody) respectively. For troubleshooting purposes, use EMail or Internal Message block to obtain content of responses indicating a failed attempt to delete an object. For more information, see description of variable $(integrationResultBody).