Zendesk Create Object
This block creates a specified object in the Zendesk database. Object that can be created are tickets and users. For more information see the following articles:
https://developer.zendesk.com/rest_api/docs/core/tickets#creating-tickets
https://developer.zendesk.com/rest_api/docs/core/users#create-user
Note that to populate the custom fields in Zendesk activity history records, the Attached Data block shall be used.
Conditional Exits
- Failed – Executes if the create operation failed.
Settings
Title text - The name of the block instance.
Object type – Type of the Zendesk object to be created. Can be either a ticket or a user.
Variable name of object ID – Name of the variable that will be used as identifier for the Zendesk object to be created. Will be set only if the block succeeds.
Set fields – Reserved.
Raw JSON – Object properties specified in JSON format (see the links above).