From Bright Pattern Documentation
Contents
- Introduction
- 1 Purpose
- Form Builder Application
- Form Components
- Add Activity System
- Address1 Postal Addresses
- Call Number
- CardNumber
- Company Text
- Complete System
- Contact Source
- CVV Number
- Disposition Button
- Disposition System
- Employees Text
- ExpiryDate List
- ExpiryYear List
- Field
- Fields Group
- First Text
- Goto Page
- Hyperlink
- Label
- Last Text
- Manual Augmentation System
- MediaPlayer URL
- Messenger
- NameOnCard Text
- Notes System
- Phone-home Multi phone
- Primarymail Multi email addresses
- Picture Static
- Reminder System
- Revenue Text
- SecureNote Text
- Segment Key Value List
- SSN1 Number
- Summary Text
- Title Text
- Voice Signature System
Form Builder Reference Guide
Purpose
The Bright Pattern Contact Center Form Builder Reference Guide describes the building blocks of the Bright Pattern Contact Center web forms. This guide explains how to use these building forms to build custom activity forms for the Agent Desktop application.
For information about activity from management in the context of contact center configuration, such as association of forms with outbound campaigns, see the Contact Center Administrator Guide.
